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Have a question, suggestion, or improvement idea? We'd love to hear from you.
Write to us
klmetro.org is an independent information website about KL Metro and the Rapid KL urban rail network of Kuala Lumpur. We are not affiliated with Rapid Rail, Prasarana or the Ministry of Transport Malaysia. Our goal is to make public transport in the Klang Valley easier to understand for both residents and visitors.
We normally reply to all messages within 2 business days. For real-time information on disruptions or delays, please check the official Rapid KL channels (myrapid.com.my or the MyRapid Pulse app).
Contact information
We are an independent information website — not affiliated with Rapid Rail, Prasarana or the Ministry of Transport Malaysia. For official enquiries about tickets, delays or customer service, please contact Rapid KL directly via myrapid.com.my.
Frequently asked questions
No, klmetro.org is an independent information website about the KL Metro. For official information, ticket purchases and real-time data, please contact Rapid KL directly via myrapid.com.my.
Send us an email or use the form above. We update the content regularly and welcome corrections.
Yes, please! Send your suggestion via the form. We review every request and prioritise what helps the most travellers.
Disruptions and operating conditions are reported directly by the operator — we do not have access to real-time data for individual departures.